Attend and manage formal calls and provide accurate and concise information without any delay. Provide accurate information to the caller, catering to all the necessary inquiries.…
Purpose and Scope of the Job: Under the direct supervision, the call center agent answers phone calls, takes down messages, schedule appointments and performs miscellaneous dutie…
Manage inbound and outbound calls in a timely manner. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Elaborate on …
Primary Duties & responsibilities include but not limited to: Identifying customers’ needs, clarify information, research every issue and providing solutions Answering phones fro…
Call Center Agent Eligibility: ARAB NATIONALITY At least 1 yr. of experience in the same field Strong communications and negotiations skills Ability to work as effective pa…
Attend and manage formal calls and provide accurate and concise information without any delay. Assess the exact requirements of customers and provide appropriate solutions with ut…
Manage inbound and outbound calls promptly. Provide accurate information to the clients, catering to all the necessary inquiries. Elaborate on the features, specifications, and d…
Call Center Agent Qualifications: Visa 18 transferable Can join immediately Fluency in Arabic and English. Excellent interpersonal skills, be customer-focused, and have str…
Call Center Agent Qualifications: Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with…
Job Description 1. Receiving inbound and outbound calls from customers and providing quality service to meet customers’ needs and satisfaction. 2. Answering customers’ and non-…
Reports To Inbound Team Leader Job Purpose Deliver exceptional customer service by addressing inquiries, ensuring satisfaction, and promoting banking products during customer…
Purpose and Scope of the Job: The Call Center Quality Assurance officer for service support is responsible for monitoring and documenting Agent call quality in support of the dep…
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the …
Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by…
The Company: Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escala…
1. BASIC FUNCTIONS AND SCOPE OF WORK: Ensures effective collection follow-up on Legal portfolio and timely collection of receivables Improve collection in Legal to reduce bad d…