Head of Professional Development Unit & Internal Trainer

• Plans departmental/functional training, forecast costs and delegate numbers as required by organizational planning and budgeting systems.
• Assesses relevant training needs for staff in consultation with departmental heads, including assessment methods and measurement systems entailed.
• Stays informed as to relevant skill and qualifications levels required by staff for effective performance at the organizational level and circulates requirements and relevant information as appropriate.
• Produces organizational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary.
• Designs training courses and programmers necessary to meet training needs, or manage this activity via external provider(s).
• Organizes training venues, logistics, transport, accommodation as required to achieve efficient training attendance and delivery.
• Conducts in-house trainings as per the annual operation-training plan.
• Plans and delivers training courses personally where necessary.
• Encourages every department to have their monthly training plan and implement the same.
• Publishes monthly training calendar compiling all activities within the hospital
• Ensures all training activities and materials meet with relevant organizational and statutory policies, including health and safety, employment laws.
• Monitors and report on activities, costs, performance, etc. as required.
• Supports and guides the departments in organizing conferences , workshops etc
• Coordinates between organization and sponsoring companies in facilitation of acquiring required funds or other support.
• Develop self, and maintain knowledge in relevant field at all times.
• Coordinates with KIMS to enable the departments/ courses/ conferences in securing CME/CPD credits
• Participates in teams and committees, relevant to the role.
• Recruits, manages and develops direct-reporting staff (if applicable).
• Participates in staff development initiatives (from induction to separation) in coordination with other units at Human Resources Department.
• Ensures quality and patient safety practices are followed
• Provides or promotes people centered care
• Promotes inclusive health by providing equitable and accessible care to patients and families with special needs

• Customer forward.
• Tolerance for ambiguity and patience.
• Good communication skills written, oral, presentation; especially listening.
• Team building-hiring, retaining, developing good people, and nurturing team spirit.
• Employee development and Performance management.
• Problem solving skills (conceptual and analytical).
• Emotional intelligence.
• Personal competence (Self-awareness, self-regulation and Motivation).
• Social Competence (Empathy and Social skills).
• Always an eye on the ball-results orientation.
• Efficient and timely decision-making
• Project management and execution-delivery.
• Record keeping.
• Knowledge of required organizational practices and accreditation standards relevant to the area of work
• Knowledge of Kuwait culture.
• Grip on technical knowledge/domain.
• Knowledge of training needs assessment and delivering training programs in relevance to meeting organizational needs.

Dar Al Shifa Hospital