IT Sales Coordinator

• Coordinating the sales team by managing schedule and communicating relevant information.
• Ensuring the adequacy of sales-related equipment or material.
• Responding to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness. Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Assist in the preparation and organizing of promotional material or events.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email and checking the orders have the correct prices, discounts, and product numbers.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Preparing monthly, weekly or daily sales analysis as instructed by the Director of Sales.

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