HeaderThis job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.Job Summary/PurposeJob Summary/Purpose: Manage the daily operations and sales performance of all locations, achieve sales targets and maximize market share. Manage market campaigns and promotions in order to expand business of spot rental.Job Responsibilities? Strategic: NA ? Operational: 1. Manage spot rental operations by monitoring actual sales performance against monthly targets and take corrective actions accordingly, supervise spot rental locations activities. 2. Identify and visit customers to promote spot rental business. 3. Present and negotiate rental packages with prospective customer and ensure delivery of vehicles by the locations are done on high quality standards and on time. 4. Attend to all complaints from clients and find proper solutions in order to achieve high customer satisfaction index. 5. Prepare marketing campaigns, promotions and advertisement to increase sales and customer awareness to RAC products and services. 6. Advise on requirements and movements of vehicles after consultation with sales staff to ensure proper mixture of vehicles are available for rent. 7. Observe competitions in the market and report to Senior Manager, RAC Sales. 8. Ensure all RAC policy and procedure are being followed and that all sales staff location are adhering to company policy and procedures. 9. Daily monitor of all opening and closing responsibilities. 10. Ensure qualification of credit worthiness for all customers to avoid defaults and bad debts and legal cases. 11. Follow up with locations heads on all collections and maintain aging at minimum as per RAC policy. 12. Prepare and present sales reports, operation reports, staff appraisal to Senior Manager, RAC Sales. 13. Conduct daily visits to locations to audit and make sure all operations are under control as per RAC policy and procedures. ? People Management: NA ? Prepare periodic and ad hoc reports and presentations. ? Document and maintain records of activities and process workflows on internal communication portals. ? Adhere to Al-Sayer Group policies and health and safety regulations. ? Perform other duties as requested by managementJob Responsibilities Continued..Education - PrimaryBachelor's degreeExperience - Primary6Education - AlternateDiploma (12th Standard + 2 or 3 years Diploma)Experience - Alternate8CPC Experience2 years in previous gradeLingusitic AbilitiesArabicTechno-Functional CompetenciesB-Leasing processB-Spot Rental processB-RAC Product KnowledgeS-Competitors Product KnowledgeB-Insurance PolicyB-Warranty PolicyS-Vehicle Accessories KnowledgeB-Cash and Credit Facility KnowledgeB-E SynergyB-MS ExcelB-MS WordB-MS PowerPointB-Business ObjectS-VMS - SalesS-Policies and ProceduresS-Products and ServicesB-Document Archival, Security and ManagementS-Business WritingBehavioral Competencies3 - Customer Orientation3 - Achievement Orientation3 - Impact and Influence3 - Execution Excellence3 - Personal Effectiveness3 - Problem SolvingCertificationsFooterThe information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.
