A Gulf based global bank is looking for a Call Centre Manager to join their team in Kuwait. The ideal candidate will be responsible for the... day to day management of the call centre in accordance with business requirements and agreed Service Level Agreements. Job Responsibilities...
A Gulf based global bank is looking for a Call Centre Manager to join their team in Kuwait. The ideal candidate will be responsible for the... day to day management of the call centre in accordance with busines requirements and agreed Service Level Agreements. Job Responsibilities...
Specific ( ) Salary : Competitive Main Industry : Other Industries and Skills : Customer Service & Call Centre Media Apply Here : Your e-mail...? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding...
Junior System Analyst System Support - Wataniya - Qtel Group
Provide first line support and report generation for the Customer Relationship Management (CRM), Automatic Call Distribution (ACD... in Customer Care. Provide first line and second line support to all in-house built office automation applications. Be on call to support...
Operations Support Engineer - Alghanim Industries
as assigned by the Data Centre/Server Team Leader Key Soft Skills: Provide support to the Technical Desk in investigating technical issues... the technical services environment operationally ensuring all key systems are managed and maintained within agreed standards and SLAs. System...
Assistant Manager / Business Analysis - Wataniya Telecom - Qtel Group
Conduct ongoing and regular review and refinement of existing processes and procedures within the Call Centre to ensure superior customer... service. Review the Call Centre MIS reports and determine conclusions and recommendation for cause and effect relating to improvement of KPIs...
Junior System Analyst / System Support - Wataniya Telecom - Qtel Group
Provide first line support and report generation for the Customer Relationship Management (CRM), Automatic Call Distribution (ACD... in Customer Care. Provide first line and second line support to all in-house built office automation applications. Be on call to support...