IT Specialist - SCM

• Deliver IT plans & Roadmaps in partnership with business.

• Work closely with Business Managers & Users, internal IT teams and external partners to ensure new system initiatives are delivered on quality, time and within budget.

• Constantly researches and stays updated to system advances in Supply Chain & Logistics services domain and thru this knowledge drives adoption of these within the business.

• Manage external vendor contracts and ensures SLA adherence from Internal and external support teams.

• Works closely with other IT teams to ensure that all incidents, service requests and change requests are managed within agreed service level agreements and as per acceptable quality standards.

• Understand end to end key business processes and constantly drives process enhancements thru system-based automations.

• Works closely with Business managers & teams to ensure Data Governance.

• Ensure the roles and authorizations are aligned to standards. Work with finance, business teams and IT teams for periodic review of roles and authorizations

• Maximize the use of system-based controls to reduce reliance on costly and inefficient manual controls.

• Translate business unit plans into specific IT requirements and programs/projects.

• Ensure continuous business IT alignment by conducting periodic IT steering committee meetings, updates to Senior management in Business & IT, Follow up meetings, cost reviews, escalations, CAB meetings and periodic reporting.

• Implement IT policies and guidelines in the business and work with audit to ensure proper implementation of IT policies and guidelines.

• Ensure licenses compliance for all applications used by business.

• Arrange users training to ensure optimum utilization of system.

• Required to manage small internal or external IT teams

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