Administrator - Office 365

• Office 365 Management

• Installing, configuring, maintaining, and updating the Teams/SharePoint platform.

• Adding users (Active Directory), controlling access to document libraries, setting permissions, assign and manage proper licensing.

• Develop policies and processes for cloud app security and handling O365 account alerts and multifactor authentication.

• Manage and support Office 365 applications, such as OneDrive, Azure, Exchange, or other licensed O365 features.

• Create policies around the proper use of Office 365 services and support.

• Keep up to date with SharePoint developments and performing version updates and upgrades.

• Implement compliance and enforce ownership of applications and site content with stakeholders.

• Technology Development and Deployment

• Develops software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions.

• Develop reports for management, with potentially multiple data sources both inside and outside of Office 365.

• Vendor Management

• Interfacing with 3rd party vendors.

• Own vendor relationships

• End-User Support

• Respond to and manage support tickets in the SolarWinds system

• Continuous Improvement

• Drive Customer and Employee Success by seeking opportunities for improvement.

Bayt