Call Center Agent ( Kuwaiti Nationality )

• Manage inbound and outbound calls in a timely manner.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
• Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
• Back up all the call history details by effectively utilizing the company's call center database.
• Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Bayt