Job SummaryElectronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.Job Responsibilities· Pre-screen, identify, analyse, and repair appliance and electronic product failures to ensure complete customer satisfaction.· Configuring/troubleshooting experience with hardware, including audio-DSP, A/V control, video and audio devices, and USB based software applications.· Order necessary parts after initial pre-screen so they are in hand before going to customers' premises.· Perform daily administrative functions to include warranty claims and report submissions.· Maintain performance objectives as required by the company.· Maintain company vehicle, tools, equipment and parts inventory.· Rely on personal judgment for work safety.· Work independently without onsite supervision.· Track service documents and installation actions by completing forms, reports, logs, and records.
