IT Support

Acico

Kuwait
Permanent
Full-time

13 days ago

The IT Support role in the construction and building industry in Kuwait is essential for maintaining the technological infrastructure that supports various operations. This position involves troubleshooting, maintaining, and enhancing IT systems to ensure seamless communication and efficiency within the organization. The ideal candidate will be proactive, detail-oriented, and possess a strong understanding of both hardware and software systems.Responsibilities: * Provide technical support to employees by troubleshooting hardware and software issues.

Install, configure, and upgrade computer systems and applications.
Monitor and maintain network systems to ensure optimal performance.
Assist in the implementation of new technologies and systems.
Document technical processes and maintain an inventory of IT resources.
Conduct training sessions for staff on new software and tools.
Collaborate with external vendors for hardware and software procurement.
Ensure data security and backup procedures are followed.
Respond to IT support requests in a timely manner.
Evaluate and recommend improvements to existing IT systems.

Preferred Candidate: * Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.
Ability to work independently and as part of a team.
Proficient in various operating systems and software applications.
Detail-oriented with a focus on accuracy.
Adaptable to changing technologies and environments.
Customer service-oriented mindset.
Strong organizational skills.
Ability to manage multiple tasks simultaneously.
Willingness to learn and grow within the role.

Bayt

Apply Now