Discharge Clerk

Dar Al Shifa Hospital

  • Kuwait
  • Permanent
  • Full-time
  • 3 months ago
Job Description

Job Scope:

Responsible for the billing statement at inpatient wards and will be responsible to provide a positive, welcoming attitude at all times; maintaining a clutter-free, customer-friendly.

.Job Responsibilities:
  • Adheres to established Reception departmental policies and procedures and initiates action in attending to the patients as per established procedures
  • Responsible for being courteous and prompt in attending the patient, with the basic idea of “rendering service with a smile”
  • Answers queries on telephone and makes appointments for the patients, over the telephone if necessary
  • Ascertains from the Patient the physician he desires to consult and prepares required documents and appointment slip after inputting necessary information in the Computer
  • Assist with the patients or persons responsible for the patient and collects necessary fee as per the established fee schedule
  • Verifies all insurance benefits assigned to the clinic to determine insurance coverage meets the standards as per the company and/or policy
  • Guides patients to the proper clinic in coordination with the attending porter
  • Verifies fee collected from various patients and hands over the cash to the Discharge Supervisor for depositing in the Accounts Dept.
  • Maintains departmental records and files, and takes care of departmental equipment.
  • Participates in departmental meetings and related in-service educational programs
  • Record patient demographic, insurance, and billing codes into registration and billing system; research missing information on intake forms; obtain signatures and release forms.
  • Respond as appropriate to enquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
  • Order and maintain inventory and supplies as required pertaining to the reception.
Job Requirements:

Education and Experience
  • Diploma holder in any field.
  • 1 to 2 years' experience in similar position
Job-Specific/Technical Skills
  • Ability to maintain quality, safety, and/or infection control standards.
  • Knowledge of planning and scheduling techniques.
  • Skill in preparing and maintaining patient records.
  • Excellent Computer Skills, Word processing and/or data entry skills.
  • Ability to interact and communicate with people over the telephone, often in stressful situations.
  • Ability to develop and maintain filing systems.
  • Knowledge of medical billing procedures.
  • Knowledge of the nature and provisions of alternative health insurance plans.
  • Receptionist skills.
  • Excellent interpersonal skills
Other Preferences
  • Preferably Bilingual
  • Local candidates with valid and transferable visa in Kuwait

Dar Al Shifa Hospital

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