Shop Manager
- Kuwait City
- Permanent
- Full-time
- Lead, train, and motivate a team of staff to achieve sales targets and deliver exceptional customer service.
- Develop and implement sales strategies to increase revenue and enhance customer satisfaction.
- Monitor inventory levels and manage stock replenishment to ensure product availability.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Handle customer inquiries and resolve issues promptly to maintain a positive shopping experience.
- Prepare and analyze sales reports to identify trends and areas for improvement.
- Ensure compliance with health and safety regulations and company policies.
- Collaborate with the marketing team to promote products and services effectively.
- Participate in recruitment and onboarding of new staff members as needed.
- Excellent communication and interpersonal abilities.
- Proven experience in retail management or a similar role.
- Ability to analyze sales data and make informed decisions.
- Customer-focused with a passion for delivering exceptional service.
- Adaptable and able to thrive in a fast-paced environment.
- Strong organizational and multitasking skills.
- Proficient in using retail management software and tools.
- Ability to work flexible hours, including weekends and holidays.
- Commitment to continuous improvement and professional development.
Bayt