Local Sales & Service Unit Manager
ABB
- Kuwait
- Permanent
- Full-time
- Implementing the HUB strategy and ensuring business development and profitable growth in local markets and providing input to HUB strategy
- Ensuring development of performance targets in line with HUB targets and ensuring achievement through oversight and definition of improvement actions as needed
- Ensuring profitable business growth in the country by maximizing geographic coverage and channel penetration, as well as focusing on industry segments in the domestic market
- Optimizing business on a regional scale, taking advantage of the local and hub resources
- Building and maintaining strong relationships with new and existing customers to ensure ongoing customer satisfaction.
- Implementing HSE and business compliance standards and regulations in the country on behalf of the HUB, personally living the ABB values and group standards
- Ensuring (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed, guiding, motivating, and developing direct and indirect subordinates within HR policies.
- Bachelor’s degree in Electrical/Electronics/Instrumentation engineering
- Minimum 5-10 years’ experience in Service Business and 5-10 years in Service Sales leadership position
- Good knowledge and understanding of service solutions applicable in energy industries, understanding of Energy Industries business.
- Detailed knowledge to ABB installed base in Kuwait and good general understanding of ABB offering, customer focused, experience from project delivered and knowledge of sales process.
- Strong customer focus, result-oriented, leadership, service mindset and ability to work across reporting lines.
- Demonstrated capability to successfully collaborate with others in a boundaryless fashion.
- Fluency in English language is mandatory.
- Retirement plan