Face Care Expert
Chalhoub Group
- Kuwait City
- Permanent
- Full-time
- Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations Advise customers on product ranges best suited to their needs.
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using make up knowledge
- Push skin care sales during events, promotions and launches Sell-out target tracking at store level
- Generate daily sales reports Participate in achieving incentives Track post launch sales at store level
- Ensure monthly make-up sessions are reached
- Ensure merchandising levels in the store are met as per the brand guidelines
- Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
- Report stock shortages using the stock order form
- Ensure stock receipt as per set procedures
- Analyse the client needs and guide the client concerning the product needed and advise on usage Follow up on the client's recovery
- Build own clientele and liaise remotely through multiple social media platforms to update on new releases Educate customers on the most appropriate range of products to use
- Recommend appropriate products to suit the skin type identified Demonstrate usage of various skincare products
- Ensure high level of expertise while conducting professional facials Attend detailed training on products, their contents and various unique points