Reservations Representative
Radisson
- Kuwait
- Permanent
- Full-time
-Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level
-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as requiredRequirements of the Reservations Representative:
-Experience in reservations beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skillsKuwait City is a fascinating mixture of old and new, and the Radisson Blu Hotel, Kuwait mirrors this distinctive blend with its own traditional dhow and sleek, modern interiors. Our 190 rooms and suites showcase 3 unique designs and the hotel features an array of on-site dining options, including Chinese, international and café offerings throughout their stay in Kuwait. Guests can relax or work out at our modern Viking Club, complete with indoor and outdoor pools, a fitness center with squash courts and outdoor sports facilities. Our superb Kuwait meeting facilities include the Sky Lounge and our traditional boat, the Al Hashemi II, which holds the Guinness World Record for largest dhow.CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.About Company: Kuwait City is a fascinating mixture of old and new, and the Radisson Blu Hotel, Kuwait mirrors this distinctive blend with its own traditional dhow and sleek, modern interiors. Our 190 rooms and suites showcase 3 unique designs and the hotel features an array of on-site dining options, including Chinese, international and café offerings throughout their stay in Kuwait. Guests can relax or work out at our modern Viking Club, complete with indoor and outdoor pools, a fitness center with squash courts and outdoor sports facilities. Our superb Kuwait meeting facilities include the Sky Lounge and our traditional boat, the Al Hashemi II, which holds the Guinness World Record for largest dhow.