Administrative Operations Coordinator

• Coordinate purchase orders with suppliers
• Track shipments and follow up on lead times to ensure timely delivery
• Assist in sourcing new vendors and negotiating pricing and terms
• Maintain strong supplier relationships and monitor performance

• Monitor inventory levels across warehouses and retail points to avoid stockouts or overstocking
• Maintain accurate inventory records and reconcile physical vs. system stock
• Coordinate inter-branch stock transfers and warehouse replenishments

• Oversee online and retail order fulfillment, ensuring prompt and accurate deliveries
• Liaise with courier partners and monitor last-mile delivery KPIs
• Resolve any logistics-related issues including delivery delays and returns

• Update and manage ERP/inventory management systems with real-time data
• Prepare supply chain performance reports and dashboards for management
• Recommend process improvements based on data insights

• Step in to support showroom operations during staff absence or peak times
• Collaborate with the sales, marketing, and customer service teams to ensure alignment between demand planning and operations

• Work with the sales team to align inventory availability with promotional campaigns and peak seasons
• Provide product availability updates and lead-time estimates to support closing sales
• Assist in showroom sales activities when needed, including engaging customers and processing transactions
• Support in identifying and onboarding new retail customers and resellers
• Follow up with retail clients and distributors to ensure timely collection of receivables and resolve payment issues

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