Operations Manager
- Kuwait City
- Permanent
- Full-time
- Lead and manage daily operations of multi restaurants to ensure efficiency and high standards of service.
- Recruit, train, and develop staff to create a cohesive and skilled team.
- Monitor financial performance, including budgeting, forecasting, and implementing cost-control measures.
- Maintain a safe and compliant work environment, adhering to health and safety regulations.
- Resolve conflicts or guest complaints promptly to ensure customer satisfaction.
- Oversee inventory management, including ordering, stocking, and minimizing waste.
- Implement marketing strategies to promote the restaurant and attract new customers.
- Conduct regular inspections of the restaurant to maintain cleanliness, quality, and safety standards.
- manage positive relations with facility managers and vendors.
- Minimum of 10 years of experience in fine dining hospitality industry.
- Proven leadership and team management skills.
- Exceptional customer service skills with a focus on guest satisfaction.
- Exceptional budgeting and financial management abilities.
- Effective conflict resolution and crisis management skills.
- Knowledge of safety compliance regulations within the restaurant industry.
- Excellent communication and interpersonal skills.
- Performance-focused with mindset to develop others and manage their daily progress on the field