Ensures effective collection follow-up on Normal portfolio and timely collection of receivables.1. Make daily telephone calls to overdue customers2. Request Team Leader to SMS as may be required time to time3. Highlight issues to Team Leader to resolve issues4. Make field visit to deliver warning letter to customer home or work place5. Send Faxes to customer work place6. Make follow-up notes on customer payment7. Response to customer query8. Get new customer contact data through various search and give it to Team Leader for update in system9. Maintain confidentiality of customer database10. Daily communication with our customers in all categories.11. Identify skipper cases and share the details to Team Leader12. Make a daily update to see which customers have been paid13. Broadcast the positive spirit among team members14. Work and prepare all the collection and follow-up customers
