Risk & Project Management Supervisor

• Lead the development and implementation of risk management strategies, policies, and procedures.
• Oversee incident reporting processes, conduct risk assessments, and ensure timely follow-up and analysis.
• Investigate safety events, patient complaints, and near misses; support Root Cause Analysis and mortality reviews.
• Identify trends in incidents and risks; escalate and recommend preventive actions to leadership.
• Support the integration of automated tools to improve data collection, accuracy, and reporting.
• Collaborate with department heads, clinicians, and the Patient Experience team to resolve risk-related concerns.
• Facilitate risk-related education and training to promote staff awareness and safety culture.
• Contribute to regulatory compliance and accreditation readiness through proper documentation and risk governance.

• Bachelor's degree from a recognized university in Nursing or another healthcare-related field.
• Formal training or certification in Risk Management is preferred.

• Strong knowledge of patient safety principles, risk management frameworks, and performance improvement tools.
• Familiarity with hospital operations, routines, and healthcare regulations, particularly Joint Commission (JCI) standards.
• Fluent in both Arabic and English (spoken and written).

• 3–5 years of professional experience in healthcare risk management or quality.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Visio).
• Demonstrates strong analytical thinking, attention to detail, and the ability to manage multiple tasks.
• Excellent interpersonal, communication, and presentation skills.
• Able to handle sensitive discussions with professionalism, confidentiality, and empathy.

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