Supervisor, Vehicle Sales Toyota
- Kuwait
- Permanent
- Full-time
Supervise the sale of Retail cars as per the sales strategy and CSI targets, whilst maintaining showroom standards, policies and procedures.
Responsibilities:1. Share and assign targets to sales staff, review performance, prepare sales report and submit it to Senior/Manager, Vehicle Sales with recommendations.
2. Check cash and credit invoices, delivery notes, Traffic Department documentation submit it to the Senior/Manager, Vehicle Sales for approval and send copies to Finance Department.
3. Conduct inventory of stationary, electrical and office equipments and ensure supplies.
4. Propose Vehicle Order recommendation in order to meet customer's requirements.
5. Check all vehicle reservation with sales staff on a daily basis.
6. Follow up with Delivery Center for delivery of the vehicles in time.
7. Arrange replacements in the car as per customer request; send Vehicle Prepare Order for the showroom.
8. Attend to and follow up on customer queries on sale and maintenance of vehicles.
9. Attend to and resolve escalated customer complaints and meeting customers' requests in accordance with Company policies.
10. Comply with all company and departmental policies and procedures relating to the purchase, registration, insurance and payment of vehicles by customers.
11. Ensure safety of showroom as per TMC standards and local Kuwait regulations.