SAP Support

Easa Husain Al-Yousifi & Sons co.

  • Kuwait
  • Permanent
  • Full-time
  • 1 month ago
The SAP Support role in the Retail & Wholesale sector focuses on providing expert assistance and solutions for SAP PS (Project Systems) and SAP PP (Production Planning) modules. This position is crucial for ensuring that the SAP systems operate efficiently and effectively, enabling the organization to meet its operational goals. The ideal candidate will possess a deep understanding of SAP functionalities, particularly in the context of retail and wholesale operations, and will be responsible for troubleshooting issues, implementing enhancements, and providing training to users.Responsibilities: * Provide first-line support for SAP PS and SAP PP modules, addressing user queries and system issues.
  • Analyze business processes and identify areas for improvement within the SAP framework.
  • Collaborate with cross-functional teams to implement SAP enhancements and upgrades.
  • Conduct training sessions for end-users to ensure effective utilization of SAP systems.
  • Document system configurations and maintain accurate records of support activities.
  • Monitor system performance and troubleshoot any technical issues that arise.
  • Assist in the integration of SAP with other business systems and applications.
  • Participate in project planning and execution related to SAP implementations.
  • Stay updated on SAP best practices and industry trends to provide informed recommendations.
  • Support data migration activities during system upgrades or new implementations.
Preferred Candidate: * Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work collaboratively in a team-oriented environment.
  • Detail-oriented with a focus on accuracy and quality.
  • Proactive approach to identifying and resolving issues.
  • Experience in retail and wholesale industry processes.
  • Adaptability to changing business needs and technologies.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • Commitment to continuous learning and professional development.

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