Hotel Manager
- Al Ahmadi, Kuwait
- Permanent
- Full-time
- Develop and implement effective marketing strategies to promote the hotel and increase occupancy rates.
- Manage budgets, forecasts, and financial reports to ensure profitability.
- Ensure compliance with health and safety regulations and maintain high standards of cleanliness and hygiene.
- Recruit, train, and supervise hotel staff to deliver exceptional customer service.
- Address guest complaints and feedback promptly to enhance guest satisfaction.
- Coordinate with vendors and suppliers to ensure timely delivery of services and products.
- Monitor industry trends and competitor activities to identify opportunities for improvement.
- Organize events and conferences, ensuring all logistical aspects are managed efficiently.
- Foster a positive work environment that encourages teamwork and professional development.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Strong financial acumen and experience with budgeting.
- Customer-focused with a passion for delivering exceptional service.
- Knowledge of hospitality software and property management systems.
- Flexibility to work varied shifts, including weekends and holidays.
- Strong problem-solving skills and decision-making capabilities.
- Fluency in English and Arabic is a must.
Bayt