Online Sales Agent
- Kuwait
- Permanent
- Full-time
- Promotes products and services to customers via online chatting.
- Maximizes sales transactions to achieve and exceed sales targets.
- Strives to achieve pre-set sales targets in cash, warranties and accessories.
- Seeks to improve and enhance his/her level of product knowledge.
- Ensuring sales opportunities are constantly converted to sales transactions.
- Creating sales invoices and mastering BO & POS applications.
- Follow the quality assurance guidelines in dealing with the customers.
- Provide high level of service to all customers.
- Being constantly aware of customer needs
- Interacts with customers via WhatsApp and live chat in a friendly and honest manner.
- Demonstrates high level of product knowledge.
- Recommends and encourages customers for best products and services based on their own needs.
- Expedites sales process in an effective and efficient manner.
- Explains D&I and return and exchange policies to customers.
- Avoids harsh arguments and conflicts with customers.
- Being aware of all active and upcoming promotions.
- Keeps all company information including sales figures strictly confidential.
- Follows all company safety and security procedures.
- Master computer applications (Outlook, SAP, POS & BO)
- High School/Diploma
- 0-2 years of experience
- Good English language
- Good communication skills
- Ability to work in a team